Frequently Asked Questions
No, we keep it strictly confidential and use it only for our Early Alertâ„¢ Service.
No, by using our proprietary Early Alertâ„¢ system, we are able to protect you without their use. We know of no other system that can give you this level of protection without using a social security number.
Our technical and legal team has many years of experience in data aggregation, identity verification and data analytics that helped them develop this unique service without needing a Social Security number.
We look at a broad range of both financial and non-financial databases. Some examples include: cell phone records, white and yellow pages, subscriptions, financial institutions and real property records.
We look at a broad range of both financial and non-financial databases. Some examples include: phone records, white and yellow pages, subscriptions, financial institutions and real property records.
No, credit monitoring looks at credit only. Early Alertâ„¢ watches thousands of financial and non-financial databases looking for suspicious activity that may indicate the beginning steps of identity theft.
Unfortunately, no one can guarantee that. However, Early Alertâ„¢ was designed to catch an id theft early or before it happens. The key to limiting your damage is to take the proper steps after you become aware that there is a potential theft. If you discover a theft within the first 30 days, the FTC estimates that it takes about 10 hours to repair your identity. If you catch it later, it can take up to 300 hours and 44 months to fix.
If you were not aware of an identity theft prior to your effective date, you will be covered for identity restoration and most of the expense reimbursement items.
The monitoring process has no impact on your ability to get credit. If you have been a victim of identity theft and your credit has been compromised, the Identity Restoration Service will return your credit to a ‘pre-theft’ status.
No, ID Protection Pro does not monitor your credit card transactions. ID Protection Pro is only monitoring to see if any suspicious activity has occurred that could be the beginning of identity theft.
If you're not a member yet and have questions about how ID Protection Pro will work for you, just call us at 1-800-341-3134.